Kodiak Insurance Company has made a corporate commitment to provide
prompt claim service to our insureds and agents. We will establish and maintain
service programs that will be a symbol of Kodiak Insurance Company's concern for the
public good. Claims service rendered to our insureds must be prompt.
Our established goals are:
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To contact claimants within 24 hours of notice on all claims requiring
investigation and/or appraisal;
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To make all payments no later than the second business day following receipt of
necessary documents or after agreeing to settlement.
We believe we can meet these goals barring unusual circumstances. Should we fail
to do so, please notify us.
Our agents assist us in providing prompt service by:
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Encouraging policyholders to report by telephone any losses or accidents
involving substantial damage or bodily injury;
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Reporting all such accidents or losses by e-mail, fax or telephone via the
ACORD numbered caption form for reference.
Kodiak Insurance Company intends to maintain its claim service standards. Every member of our claims
staff is committed to our goals. With the help of our agents, we will be able
to fulfill this mission.
Download Claim Forms